Search found 14462 matches

by admin
Tue Jul 23, 2024 8:30 am
Forum: Italiano
Topic: Configurazione PEC aruba
Replies: 9
Views: 231

Re: Configurazione PEC aruba

Thanks. To help us troubleshoot the issue further, please answer the following questions: - Does the issue occur with all emails, or only with certain messages? If it only affects specific messages, please save a couple of them as EML files and forward them to us. - Does the issue happen in the mess...
by admin
Tue Jul 23, 2024 8:28 am
Forum: Deutsch
Topic: Fehler in der Mailanzeige
Replies: 24
Views: 1204

Re: Fehler in der Mailanzeige

If you don't touch the WebView2Loader.dll file (leave it as it is after the special build installation), will the message contents be visible in the message list?
by admin
Tue Jul 23, 2024 7:26 am
Forum: Support
Topic: V12.0.4 LISTs in Notes
Replies: 5
Views: 158

Re: V12.0.4 LISTs in Notes

It's generally recommended to avoid duplicating notes across lists as it can lead to confusion and wasted space. There are usually better ways to achieve the desired organization.
by admin
Tue Jul 23, 2024 7:24 am
Forum: Support
Topic: Synchronization
Replies: 3
Views: 141

Re: Synchronization

It wouldn't as there are many different protocols cloud servers work with.
by admin
Tue Jul 23, 2024 7:23 am
Forum: Support
Topic: Disconnects Desktop EPIM & Android EPIM
Replies: 10
Views: 239

Re: Disconnects Desktop EPIM & Android EPIM

Please follow these steps:
- Backup your database file.
- Delete the synchronizations from it.
- Close EPIM, then reopen it and try to close it again.

After following these steps, check if it still takes 5 minutes to close the app completely.
by admin
Tue Jul 23, 2024 7:20 am
Forum: Support
Topic: Full Screen Mail Viewing Issues
Replies: 29
Views: 904

Re: Full Screen Mail Viewing Issues

CraigS26, that is correct, the version number remains as 12.0.4 since that's the version the build is derived from.

kk, we will consider this information, thank you.
by admin
Tue Jul 23, 2024 7:17 am
Forum: Support
Topic: Tried to register Pro license on portable version - would not work
Replies: 3
Views: 140

Re: Tried to register Pro license on portable version - would not work

Is your laptop equipped with an ARM processor, as well?
by admin
Tue Jul 23, 2024 7:15 am
Forum: Deutsch
Topic: Fehler in der Mailanzeige
Replies: 24
Views: 1204

Re: Fehler in der Mailanzeige

pela, are you using release version 12.0.4 or the one I provided the link to in one of my previous posts after the release of EPIM 12.0.4? Here's the link again: https://www.essentialpim.com/download/temp/EssentialPIMPro120.exe. Please install this build and check if you're able to see the message p...
by admin
Tue Jul 23, 2024 7:08 am
Forum: Italiano
Topic: Configurazione PEC aruba
Replies: 9
Views: 231

Re: Configurazione PEC aruba

Please see the screenshot below. This is where you change the synchronization type for the mail folders.
Untitled.png
Untitled.png (13 KiB) Viewed 13 times
by admin
Mon Jul 22, 2024 3:25 pm
Forum: Support
Topic: Full Screen Mail Viewing Issues
Replies: 29
Views: 904

Re: Full Screen Mail Viewing Issues

Please download and install the following build:
https://www.essentialpim.com/download/t ... Pro120.exe
Will it resolve the situation?

If not, try changing the size of the separate mail preview window where message contents aren't currently shown. Will that make the contents visible?
by admin
Mon Jul 22, 2024 2:58 pm
Forum: Support
Topic: Mail preview shows last preview for a second
Replies: 3
Views: 152

Re: Mail preview shows last preview for a second

Thanks for the info. However, a brief video would still be appreciated.
by admin
Mon Jul 22, 2024 2:55 pm
Forum: Support
Topic: attempt to open e-mail saved as file lets collaps epim
Replies: 8
Views: 532

Re: attempt to open e-mail saved as file lets collaps epim

Thank you for the updated information. We have reproduced the problem on our end and will fix it in the next version.
by admin
Mon Jul 22, 2024 2:37 pm
Forum: Support
Topic: Disconnects Desktop EPIM & Android EPIM
Replies: 10
Views: 239

Re: Disconnects Desktop EPIM & Android EPIM

So, just to clarify - you synchronized your database over to the new one, then you opened the new database and attempted to close it, but it still took approximately 5 minutes for the app to close?

If yes, what kinds of synchronizations do you have in place?
by admin
Mon Jul 22, 2024 2:35 pm
Forum: Deutsch
Topic: Anzeige in E-Mail fehlerhaft
Replies: 3
Views: 237

Re: Anzeige in E-Mail fehlerhaft

Perhaps there was a misunderstanding due to translation. In any case, could you please outline the specific actions you took (step by step)?
by admin
Mon Jul 22, 2024 2:32 pm
Forum: Deutsch
Topic: Fehler in der Mailanzeige
Replies: 24
Views: 1204

Re: Fehler in der Mailanzeige

To help us troubleshoot the email issue, please answer the following questions: - Does the issue occur with all emails, or only with certain messages? If it only affects specific messages, please save a couple of them as EML files and forward them to us. - Does the issue happen in the message list, ...