EssentialPIM

All right, let me rephrase the question. You said you tried multiple sync attempts. So what specifically did you do to make or consider something as an attempt?

You can always increase the number of backup copies to keep. Same applies to backup intervals, as well. Although, I somehow think the point of your post isn't to get a support here since your answer didn't contain any useful info about the problem you mentioned. So, firstoftwins, this is your first ...

Which data have you tried to sync this morning - Calendar? How many calendar events are there in your database (you can check this in WinEPIM by clicking on File->Database Management).

Sync with EPIM Cloud works fine on our side for AEPIM. Which type of data do you sync?

You will soon be able to choose which notes to sync, as well when we introduce a new system similar to the one currently used in Calendar.

What's the domain name of the email address you're trying to add? As EPIM checks for MX records for the domain, whether they're pointing to Exchange online and if so, only then offers that option.

It should be here (see the screenshot attached). Thanks.

There's no such an option, unfortunately. Although, why not use the lower section of the main window for editing fields? In this case you will not need to open separate contacts editing windows.

Please add that mail account from the Mail module by specifically choosing Exchange from the list of available options in the account wizard. To add an account, click on Tools->Account Settings->Add while being in the Mail module.

Nothing should be repopulating or moving without your consent. What's your EPIM version number? Will you be able to reproduce this on a new DB? If so, please make a short video demonstrating the problem. Thanks.

Please elaborate more about your suggestion as I'm not sure if it's related to the suggestion from the opening post.

You can search rules by their names in the Message Rules dialog window. There could be several rules for a folder and some rules may not include any folders at all (if you wish to assign a tag or automatically save attachments to a certain folder, for instance).

Thank you, noted.

It's nearly impossible to loose any data (due to backups and due to the fact that all the items which are removed during sync always end up in trash and can easily be restored from there). If that happened to you, please elaborate more about the case providing us with as much details as possible so ...

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