Search found 162 matches
- Tue Mar 05, 2024 4:33 pm
- Forum: Support
- Topic: Folders are not restored from rules backup
- Replies: 1
- Views: 80
Folders are not restored from rules backup
I judicially save a backup when I add or change a rule. There are 3 problems here: 1) MINOR! It isn't possible to add a file with extent EMR to this forum because it isn't an allowed type so I've had to waste time creating a zip file. And obviously support staff will have to waste time unpacking it....
- Mon Jan 08, 2024 4:35 pm
- Forum: Support
- Topic: Error Popup
- Replies: 17
- Views: 1421
Re: Error Popup
All working now, however that might be due to me fixing it a few days ago rather than a new change. Can't remember now.
- Wed Jul 05, 2023 8:12 pm
- Forum: General Discussion
- Topic: Rules Inconsistent
- Replies: 3
- Views: 1493
Re: Rules Inconsistent
Rules.zip My rules attached Procesw is very simple. Regardless of whether messages have been selected,choose the rule from tye rules dialog and click run now. I normally run t5his on the Inbox. Whazt should happen - and frequently doesn;t - is thhatt maytchihgg messages shojuld move to the ttargett...
- Tue Jul 04, 2023 7:24 pm
- Forum: General Discussion
- Topic: Rules Inconsistent
- Replies: 3
- Views: 1493
Rules Inconsistent
From previous comments made on the forum, wshen a rule is selected and run all matching emails in the folder are sxupposed to be selected and moved to the target folder. However, this behaviour is inconsistent. Sometimes it wsorks as expected, however I find that most of the time it simply does noth...
- Thu May 25, 2023 6:18 pm
- Forum: Support
- Topic: 11.5.2 Announcement Error
- Replies: 2
- Views: 369
Re: 11.5.2 Announcement Error
Thanks Admin
- Thu May 25, 2023 12:09 pm
- Forum: Support
- Topic: 11.5.2 Announcement Error
- Replies: 2
- Views: 369
11.5.2 Announcement Error
I just received an email which described a new version - 11.5.2. Now whilst the download links provided in the email may be good - when I click check for new versions on my Help menu,it dives off to the Internet and reports no new version available. I'm running v11.5.1 (according to Help / About). S...
- Sat May 20, 2023 5:34 am
- Forum: Suggestions
- Topic: Adding New Matches To A Rule
- Replies: 1
- Views: 434
Adding New Matches To A Rule
Some of my message rules have lots of match definitions. The problem is that if you add a new entry to a long list - the new entry is added to the list - but it doesn't automatically scroll into view - so you have to use scroll bars to find and edit that new entry. I think adding a new entry to a ru...
- Thu May 18, 2023 11:43 am
- Forum: Suggestions
- Topic: Updating Rules Definition
- Replies: 2
- Views: 449
Re: Updating Rules Definition
Hmm, sorry about that. I've got used to defining/running rules - and disappointed when the rule moved a single message -ignoring others which were a definite match.
Need to check again....
Need to check again....
- Wed May 17, 2023 3:38 pm
- Forum: Suggestions
- Topic: Updating Rules Definition
- Replies: 2
- Views: 449
Updating Rules Definition
Suggestions relating to rules definition: When a rule is added or updated, it is normal to run the rule. This seems to match only the first matching email and despite there may be multiple emails which the rule could catch, you have to launch the rule dialog again to run the rule again. This is a bi...
- Fri May 12, 2023 6:23 pm
- Forum: Support
- Topic: Error Popup
- Replies: 17
- Views: 1421
- Fri May 12, 2023 6:18 pm
- Forum: Suggestions
- Topic: Missing Folder Fix
- Replies: 2
- Views: 449
- Fri May 12, 2023 2:03 pm
- Forum: Suggestions
- Topic: Missing Folder Fix
- Replies: 2
- Views: 449
Missing Folder Fix
I've been suffering with mail collection errors and would like to see the following enhancements: 1) The log file reports the error but doesn't offer any suggestion about the name of the missing folder. Can this process be enhanced so that the name of the folder is reported? 2) When the error occurs...
- Fri May 12, 2023 1:28 pm
- Forum: Support
- Topic: Error Popup
- Replies: 17
- Views: 1421
Re: Error Popup
I am still suffering failures. I've attached the screenshot and log file. From what I can figure out, the failure occurs during processing of rules, where a folder for a rule is missing. It's a great pity that the log file doesn't report the name of the missing folder - that would allow me to find t...
- Tue May 09, 2023 5:43 am
- Forum: Support
- Topic: Error Popup
- Replies: 17
- Views: 1421
Re: Error Popup
Everything looks good - email successfully received without error this morning.
- Mon May 08, 2023 6:13 pm
- Forum: Support
- Topic: Error Popup
- Replies: 17
- Views: 1421