Search found 127 matches
- Wed Aug 09, 2023 9:20 pm
- Forum: Support
- Topic: Crash report and bug: App error dialog prevents access to the program
- Replies: 30
- Views: 1861
Re: Crash report and bug: App error dialog prevents access to the program
Never got that far, it crashed immediately.
- Wed Aug 09, 2023 2:59 pm
- Forum: Support
- Topic: Crash report and bug: App error dialog prevents access to the program
- Replies: 30
- Views: 1861
Re: Crash report and bug: App error dialog prevents access to the program
Logs have been sent via PM
(Why is there such a long mandatory time requirement between posts? Even between PMs? It makes sending logs a problem.)
(Why is there such a long mandatory time requirement between posts? Even between PMs? It makes sending logs a problem.)
- Wed Aug 09, 2023 2:54 pm
- Forum: Support
- Topic: Crash report and bug: App error dialog prevents access to the program
- Replies: 30
- Views: 1861
Re: Crash report and bug: App error dialog prevents access to the program
I installed and launched this build. When it started I had some calendar event notifications which popped up. When I clicked the Dismiss All button, it crashed. I cleared the crash notification and another one popped up, repeatedly over and over. After more than a dozen times I finally had to just k...
- Mon Aug 07, 2023 2:39 pm
- Forum: Support
- Topic: Crash report and bug: App error dialog prevents access to the program
- Replies: 30
- Views: 1861
Re: Crash report and bug: App error dialog prevents access to the program
I can try that, but ... if it does resolve the crashing does that mean Conversation view just can't be used? Or will there be a fix forthcoming?
- Fri Aug 04, 2023 2:37 pm
- Forum: Support
- Topic: Crash report and bug: App error dialog prevents access to the program
- Replies: 30
- Views: 1861
Re: Crash report and bug: App error dialog prevents access to the program
There is no Category in the context menu for the account: account context menu.png However, if I click the Categories button no mail shows, so I guess that's the same thing? categories.png The view isn't set to any of the grouped options: view.png So it's apparently already in the state you're sugge...
- Thu Aug 03, 2023 3:50 pm
- Forum: Support
- Topic: Crash report and bug: App error dialog prevents access to the program
- Replies: 30
- Views: 1861
Re: Crash report and bug: App error dialog prevents access to the program
Also, I'll follow up with the requested procedure (portable version) ASAP. Tied up at the moment.
- Thu Aug 03, 2023 3:47 pm
- Forum: Support
- Topic: Crash report and bug: App error dialog prevents access to the program
- Replies: 30
- Views: 1861
Re: Crash report and bug: App error dialog prevents access to the program
...and even before I can send the logs it crashes again. I closed / re-opened EPIM, composed a reply to an email and hit Send. *BANG* ... crash I think it's getting time to look at another email client... :-( No issues at all from any other apps, just continual crashes from EPIM. (11.6.5 on Windows ...
- Thu Aug 03, 2023 3:36 pm
- Forum: Support
- Topic: Crash report and bug: App error dialog prevents access to the program
- Replies: 30
- Views: 1861
Re: Crash report and bug: App error dialog prevents access to the program
Just happened again. This time EPIM has been running for a few days -- I leave my computer on and a few key apps up, EPIM Is one. I was browsing in Firefox and switched back to EPIM. Upon receiving focus (i.e., when I simply clicked on the EPIM window) it popped up the application error dialog with ...
- Mon Jul 31, 2023 4:08 pm
- Forum: Support
- Topic: Crash report and bug: App error dialog prevents access to the program
- Replies: 30
- Views: 1861
Re: Crash report and bug: App error dialog prevents access to the program
Will do, it might be a little while as I'm tied up on something at the moment. But I'll let you know if it crashes.
Thanks.
Thanks.
- Sat Jul 29, 2023 4:31 pm
- Forum: Support
- Topic: Crash report and bug: App error dialog prevents access to the program
- Replies: 30
- Views: 1861
Re: Crash report and bug: App error dialog prevents access to the program
Yeah, you're right and I've done that many times in the past (more than I care to remember when in IT before retirement) but I've just not yet gone there with this issue. Tied up on other stuff at the moment.
- Sat Jul 29, 2023 3:52 pm
- Forum: Support
- Topic: Crash report and bug: App error dialog prevents access to the program
- Replies: 30
- Views: 1861
Re: Crash report and bug: App error dialog prevents access to the program
I've not recreated the accounts / DB for this issue, but I've removed and re-added them many times in the past (upon request from EPIM Support) and it's never made any difference. Re-adding the account is a bit of hassle for no results -- Among other configurations I have to manually reset my folder...
- Fri Jul 28, 2023 10:34 pm
- Forum: Support
- Topic: Crash report and bug: App error dialog prevents access to the program
- Replies: 30
- Views: 1861
Re: Crash report and bug: App error dialog prevents access to the program
I started EPIM (11.6.5, Windows 11) read an email -- from VERO Support, if it matters -- and composed a reply, HTML to HTML format. When I clicked Send, I got the error above. So far it's happened with three different messages, all to different recipients, all replied to a previous message. All were...
- Fri Jul 28, 2023 1:42 pm
- Forum: Support
- Topic: Crash report and bug: App error dialog prevents access to the program
- Replies: 30
- Views: 1861
Re: Crash report and bug: App error dialog prevents access to the program
The new version (downloaded from the link above) didn't fix it, still crashes when I try to send a message. ------------------------------------------------------------------------------ Exception log with detailed tech info. Generated on 2023-07-28 07:40. You may send it to the application vendor, ...
- Wed Jul 26, 2023 5:57 pm
- Forum: Support
- Topic: Crash report and bug: App error dialog prevents access to the program
- Replies: 30
- Views: 1861
Re: Crash report and bug: App error dialog prevents access to the program
If I have EPIM 11.6.1 check for updates it says none are available. Is there a link to the 11.6.5 Pro installer?
- Wed Jul 26, 2023 3:36 pm
- Forum: Support
- Topic: Crash report and bug: App error dialog prevents access to the program
- Replies: 30
- Views: 1861
Re: Crash report and bug: App error dialog prevents access to the program
Where can I download the 11.6 (not 11.6.1) Pro installer? Since 11.6.1 apparently can't send email without crashing I want to go back to 11.6. I downloaded directly from the website link* but the file sizes and names are different: 2023-07-26 09:31 70,760,552 EssentialPIM.exe (website download) 2023...